back in the days when i was serving my national service as a fire fighter, we had vehicles that we call appliances, every personnel is assigned to their appliances respectively as turnouts. so, for this particular shift me and my fellow firemen were turning out as LFAV(Light fire attack vehicle), we are known as LF crew for short. this turnout has got 4 crew members which consist of a section commander(sergeant), a pump operator/driver, and 2 fire fighters. on the way to the firepost, we came across what seemed like a distress. whereby an auntie was picking up fallen items and limping her way to the side of the road. as it turns out, she had tripped and fell while crossing the road. we responded to the situation to see if she's ok. 

 so we helped her to move away from the road for safety, gathered her stuff and checked on her condition. i remembered she said she felt that her leg was kinda weird and a little painful, and her head's dizzy from the heat. My SC checked on her feet, and called for an ambulance for her. The sun was up and she was sitting on the ground in a bit of a awkward position, might have been a back problem i guessed. So while waiting, i and my other fire fighter was thinking how to make things slightly better for her. As the sun was still shining and that little shade didn't helped, we came out with the idea of shading her with her umbrella. Then i took out our rescue toolbox for her to sit, which i thought can keep her slightly elevated to ease up on her back and feet condition. After awhile the ambulance came and even though she wasn't smiling(probably cos of the pain of her feet), she showed gratitude thanking us all the way into the ambulance. although we are not suppose to take pictures during operations/calls, in fact we actually need to prevent the public from taking pictures too. but i thought this is something nice to share about, not about being heroes, more of helping another when they need it. i feel that this is a picture worth keeping for me, as it can serve as a reminder of what we do.